Terms of Service
Last updated February 6, 2026
1. Acceptance of Terms
Welcome to Cadio. These Terms of Service ("Terms") govern your access to and use of Cadio's software, platform, APIs, plugins, documentation, and related tools (collectively, the "Service"). The Service is provided by Cadio ("Cadio", "we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization.
2. Description of Service
Cadio provides AI-powered computational design tools that integrate with popular CAD platforms including Rhino, Grasshopper, AutoCAD, and SolidWorks. The Service enables users to:
- Generate and modify computational design workflows using natural language
- Automate CAD operations and streamline design processes
- Access AI models and tools for architectural and engineering design
- Manage and deploy computational design projects
- Collaborate on design workflows and share resources
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
3. Registration and Account Security
To access certain features of the Service, you must create an account. When you register for an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You may not share your account credentials or allow others to access your account. You are responsible for all activity that occurs under your account, whether or not authorized by you.
4. Pricing and Payment
Certain features of the Service may be provided for a fee. You agree to pay all applicable fees as described on our website or in your subscription agreement. All fees are non-refundable unless otherwise specified in writing.
We may change our pricing at any time. If we change the pricing for a subscription you have already purchased, the change will take effect at the start of your next billing cycle. We will provide you with reasonable notice of any pricing changes.
If you fail to pay any fees when due, we may suspend or terminate your access to the Service.
5. Use of the Service
5.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
5.2 Restrictions
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Reproduce, modify, distribute, or create derivative works based on the Service
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Attempt to gain unauthorized access to the Service or related systems
- Use the Service to develop competing products or services
- Remove or modify any proprietary notices from the Service
- Use the Service to transmit malware, viruses, or harmful code
- Interfere with or disrupt the integrity or performance of the Service
- Access the Service through automated means (e.g., bots, scrapers) without our permission
- Use the Service to harass, abuse, or harm others
- Violate the intellectual property rights of others
- Use the Service to generate content that is illegal, harmful, or offensive
5.3 Acceptable Use
You are responsible for your use of the Service and for any content you create, submit, or generate using the Service. You agree to use the Service in compliance with all applicable laws and regulations, including but not limited to laws related to privacy, data protection, intellectual property, and export control.
6. Content and Intellectual Property
6.1 Your Content
You retain ownership of any design files, prompts, data, and other content you submit to the Service ("Your Content"). By submitting Your Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and display Your Content solely to provide and improve the Service.
You represent and warrant that you have all necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable laws.
6.2 Generated Content
The Service may generate outputs, including code, designs, and other content ("Generated Content"), based on Your Content and inputs. As between you and Cadio, and to the extent permitted by law, you own the Generated Content. However, Generated Content may not be unique, and Cadio does not guarantee that other users will not receive similar outputs.
You are responsible for evaluating the accuracy, quality, and appropriateness of Generated Content. Generated Content may contain errors or inaccuracies and should not be relied upon without independent verification.
6.3 Our Intellectual Property
The Service and all related technology, software, and intellectual property are owned by Cadio or our licensors. These Terms do not grant you any rights to our trademarks, service marks, or logos. You may not use our intellectual property without our prior written consent.
6.4 Feedback
If you provide us with any feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to our collection and use of personal information as described in the Privacy Policy.
We do not use Your Content or Generated Content to train our AI models unless you explicitly opt in or report content to us for review. You can manage your data preferences in your account settings.
8. Third-Party Services and Content
The Service may integrate with or link to third-party services, including CAD platforms like Rhino, Grasshopper, AutoCAD, and SolidWorks, as well as AI model providers. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.
We may use third-party AI models and services to provide the Service. These third parties may process your data in accordance with their own privacy policies and terms of service.
9. Disclaimers and Limitations of Liability
9.1 Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR GENERATED OUTPUTS.
9.2 Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CADIO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
10. Indemnification
You agree to indemnify, defend, and hold harmless Cadio and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your Content or any Generated Content you create or use
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
11. Term and Termination
These Terms remain in effect while you use the Service. You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if we believe you have violated these Terms.
Upon termination, your right to use the Service will immediately cease. We may, but are not obligated to, delete Your Content from our servers. Sections of these Terms that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
12. Dispute Resolution and Arbitration
12.1 Informal Resolution
If you have a dispute with us, you agree to first contact us at legal@cadio.ai and attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email.
12.2 Binding Arbitration
If we cannot resolve a dispute informally, you and Cadio agree to resolve any claims relating to these Terms or the Service through final and binding arbitration, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this provision.
The arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's (AAA) rules and procedures. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.
12.3 Class Action Waiver
YOU AND CADIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12.4 Exceptions
Either party may seek equitable relief in court to protect its intellectual property rights. Additionally, either party may bring a claim in small claims court in lieu of arbitration if the claim qualifies.
13. General Provisions
13.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
13.2 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Cadio regarding the Service and supersede all prior agreements and understandings.
13.3 Modifications
We may modify these Terms at any time by posting a revised version on our website. The revised Terms will be effective as of the date posted. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.
13.4 Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.
13.5 Waiver
No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
13.6 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
13.7 Export Controls
You agree to comply with all applicable export and import control laws and regulations in your use of the Service.
13.8 Force Majeure
We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.